IT Specialist


General Information


Company:
Secret
Job Type:
Information Technology
Location:
Lebanon
Date Posted:
Dec 05, 2021
Salary:
TBD
Employee Type:
Full-Time Employee
Gender:
Both

Description


leading company in IT & Security field in Lebanon and the Region. is hiring a talented Technical Support Specialist professional to join our team. If you're excited to be part of a winning team, there is a great place to grow your career.

Responsibilities for IT Specialist:

IT Support Specialist
Position requirements and details:
1. Minimum 1-2 years of experience, in Systems and virtual Infrastructures and Networks, Next-generation firewall, Routing switching & Vlan, with a Strong understanding of network infrastructure.
2. A bachelor's degree in computer science, information technology, or similar.
3. Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
4. Strong understanding of network & systems infrastructure, helping to design and implement a new project, in parallel with supporting the delivered projects.
5. Performing network & system maintenance and system upgrades and configurations.
6. Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
7. Monitoring and maintaining computer systems and networks.
8. Responding in a timely manner to service issues and requests.
9. Providing technical support across the company (this may be in person or over the phone).
10. Setting up accounts for new users.
11. Repairing and replacing equipment as necessary.
12. Testing new technology.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Demonstrated passion for excellence with respect to treating and caring for customers.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Has a pleasant, patient, and friendly attitude.
Strong detail orientation and communication/listening skills.
• Possess a strong work ethic and team player mentality.
Communication Skill Requirements
• Fluent in English both written and spoken
• Demonstrated ability to present to small workgroups on both technical and functional requirements.
• Ability to thrive under production pressure and deadlines

Company Profile