Job Brief
We are looking for a professional Food and Beverage Operations Manager, to be responsible for managing all F&B operations, maximizing sales and revenue, and contributing in customer satisfaction.
Responsibilities
- Plan, direct, and coordinate company operations.
- Develop, implement, and evaluate systems of
control and update standards.
- Ensure that the operational Food and Beverage
team can deliver the highest quality product, and the
highest financial return.
- Oversee the planning and execution of special
events to ensure success.
- Assist in the planning and implementation of new
ideas and menu specifications.
- Play an active role in marketing the company brands
and devising promotional programs.
- Interact with customers and ensure that their needs
are met in a timely and satisfactory manner.
- Develop relationships with external suppliers.
- Review products delivery to ensure set agreements
are met and take up any shortcomings with
suppliers.
- Conduct and manage monthly audits.
- Develop budgets, sales targets, and control costs.
- Manage and monitor expenditure and budget
setting each year.
- Monitor stock management.
- Provide analysis on stock and sales, highlight and
act on any anomalies.
- Operate within efficient labor budgets, track labor
spending, and provide input
regarding capital projects and initiatives.
- Oversee the inventory and keep financial records of
purchases and sales.
- Ensure strict compliance with all relevant Hygiene
and Safety legislation and requirements.
- Ensure and maintain staff awareness on health and
safety, fire and hygiene regulations.
- Coordinate with the HR Department in the
recruitment and training process.
Requirements
- A Bachelor's degree in Operations Management or
any relevant field
- Minimum of 8 years work experience in F&B
operations
- Possesses managerial, strategic, and planning
mindset
- Communication and leadership skills
- Ability to multitask and work under pressure
- Ability to spot and resolve problems efficiently
- Up to date with food and beverages trends and best
practices
- Guest-oriented and service-minded
- Ability to manage personnel and meet financial
targets
- Working knowledge of various computer software
programs
- Presentable and confident
- Familiar with health and safety standards and
procedures
- Fluent in written and spoken English and Arabic