• Respond to customer inquiries and provide accurate information about the service.
• Manage Customer accounts, maintaining accurate records and ensuring customer satisfaction.
• Prepare Offers for customers, ensuring accuracy and clarity.
• Create and manage Proforma Invoices and Packing lists.
• Follow up on each procedure to ensure timely completion.
• Communicate with suppliers to manage orders, deliveries, and Prices.
• Process and track customer orders, ensuring timely delivery.
• Maintain accurate records using Microsoft Excel and other relevant software.
• Address and resolve any issues that arise in order and delivery process.
• Work closely with other team members to ensure smooth operations and efficient workflow.
• Coordinate with the logistics team to ensure smooth operations.