Join our dynamic call center team as a Technical Support Agent! If you’re fluent in French and have a tech background, this could be the perfect opportunity for you.
Key Responsibilities:
Provide first-level technical support to customers via phone, email, or chat
Troubleshoot and resolve basic technical issues
Document cases and escalate complex problems to higher-level support
Deliver excellent customer service in French at all times
Requirements:
Fluent in French (spoken and written)
Background or experience in IT, CS, MIS, or related technical fields
Strong problem-solving and communication skills
Comfortable working in a call center environment
Flexible with work shifts