Role Purpose
Manage and control the end-to-end arrival, storage, and distribution activities across all warehouses to ensure safe, efficient, and compliant operations.
Key Accountabilities
• Supervise and control daily distribution activities across all warehouses.
• Ensure on-time distribution and delivery in line with standardized procedures and KPIs.
• Enforce documentation controls: no merchandise is received, delivered, or returned without proper, approved documents.
• Coordinate with Sales to resolve delivery issues and facilitate smooth distribution.
• Prepare daily transaction reports and periodic progress reports covering warehouse and distribution activities.
• Monitor and coordinate inter-warehouse transfers with Sales.
• Oversee FEFO/expiry-date sequencing and supervise disposal of damaged/expired stock, ensuring process compliance.
• Coordinate with Marketing on special offers and supervise related preparations.
• Monitor and process all returns transactions.
• Control inventory via semi-annual/annual physical counts and daily cycle counts.
• Ensure proper organization, labeling, and orderly storage of all merchandise.
• Maintain warehouse safety, insurance, and compliance measures at all times.
• Conduct periodic warehouse visits and follow up on operational matters.
• Implement established warehousing & distribution policies and procedures and drive continuous improvement.
• Maintain cleanliness and tidiness standards across all sites.
• Lead and supervise Operations staff work programs and ensure proper execution.
• Exercise authorities per the company authorization matrix.
• Perform other duties as assigned by Management.
Qualifications
• Bachelor’s degree in Business or a related field; MBA is a plus.
Experience
• Minimum 6 years of experience in warehousing or logistics functions (multi-site DC experience preferred).
Skills & Competencies
• Strong people leadership and shift/team supervision.
• Solid knowledge of WMS/ERP, inventory controls, and documentation best practices.
• Data-driven mindset; proficient in reporting and MS Excel.
• Proven track record in safety, compliance, and process improvement.
• Excellent coordination and stakeholder communication (Operations, Sales, Marketing, Finance).