dual-role Manager for Customer (CX) , Operations and Office Management is a versatile leader responsible for both external service delivery and internal workspace efficiency. This hybrid role ensures that the company's daily administrative functions run smoothly while simultaneously optimizing the customer journey and team productivity.
BRIEF : To oversee daily business workflows, ensuring high customer satisfaction while maintaining an efficient office environment, including optimizing customer service processes, leading support teams, managing office logistics (vendors, supplies), budgeting, and implementing operational policies to drive productivity.