To ensure the smooth and efficient operation of the Housekeeping functions in guest rooms, hotel offices and public areas, achieving satisfaction by providing the standard of cleanliness and maintenance required by the hotel.
Responsibilities:
• Coordinate with the Front Office on anticipated guest check ins, check outs, Room assignment and rooming list etc.
• Conduct periodic inspection of all hotel areas to check standard Cleaning.
• Responsible for the inventory of guest supplies, linen, uniforms and the ordering and replacements if necessary.
• Coordinate with the hotel's contracted companies for pest control and to ensure an effective program is constituted and maintained.
• To ensure that all rules, emergency procedures and fire prevention regulations are strictly enforced by employees.
• To ensure that all employees report for duty punctually wearing the correct uniform and name tags at all times.
• To ensure that all departmental reports and correspondence are complete punctually and accurately.
• To ensure the proper handling and control of lost and found items.
• Balances staff working schedules to meet peak and slack periods and remain within labor law requirements.
• Coordinate regularly with Engineer and Laundry Manager to ensure smooth flow of supplies and repair work.
• To maintain a high standard of personal appearance and hygiene at all times.