• Answer calls, emails, chats about vehicle
inquiries, service needs, and product info.
• Make outbound calls to generate leads,
schedule test drives, promotions, and follow up
with prospects.
• Schedule service appointments, confirm repairs,
arrange customer transport (shuttle), and
prepare vehicles for pickup.
• Address complaints, resolve issues, and provide
solutions to ensure high customer satisfaction.
• Use CRM software to log interactions, update
customer details, and manage sales data.
Skills & Abilities:
• Excellent Communication skills.
• Ability to persuade, meet targets, and
understand sales scripts.
• Patient
• Ability to build rapport.
• Proficiency with computers, CRM systems, data
entry.